Since i troubleshoot apple devices for a living, i am pretty confident when i decide that a genius bar appointment is an appropriate next step. Depending on the problem apple may need to take your device away for further investigation, or instead swap it for a brand new device. Jun 14, 2018 since i troubleshoot apple devices for a living, i am pretty confident when i decide that a genius bar appointment is an appropriate next step. And only applecertified repairs are backed by apple. You can book an appointment to ios store using these two simple methods. To make an appointment with a genius at an apple store which is free, go to the genius bar page on apples website. And the second link has every store in the world listed with address, phone number, driving directions and map.
When you arrive, the apple associates can help you better since you provided additional information. In order to visit the genius bars, you need to make a reservation. Genius bar reservation and apple support options apple au. Genius bar reservation and apple support options apple uk. You can even fix date and time and reserve your spot. A number of apple customers are not able make appointments for the genius bar, with reports users unable to reserve a spot for support at their local apple retail outlet, a problem that apple is. In this case, in order to visit the genius bar, first of all, it is sounds good to make a reservation. Here are some items to keep in mind as you prepare for your appointment. Make a note of which version of the operating system is installed on your device. How to make an apple store genius bar appointment itechgyan. If you want to get help from genius bars, you must make an appointment in advance since apple stores are always busy.
Users can use this official way to book their appointment to any nearby ios store. You should only be making an appointment at the genius bar if you require support for a hardware issue with an apple product. Whichever option you choose, youll get your product back working exactly the way it should. Make genius bar appointment quick method macmetric. To learn more about making an apple genius bar appointment, read this article by lifewire for the process. Apple has recently changed how genius bar appointments are made. Book a genius bar appointment from your ios device cnet. Whether you make a genius bar reservation, visit an apple authorised service provider or send your device to us, youll get the expert help you need. Genius bar is called the heart and soul of the retail store. Jason cipriani cnet the genius bar is typically the best place to visit when having issues with an apple device, but dont forget to make an appointment first. Make a genius bar reservation at your favorite apple store and get help from an apple expert. Oct 04, 2017 how to make an apple store appointment. By the way, im assuming youre referring to a genius bar appointment.
Youll only be able to make a genius bar appointment for some topics, while other topics, your best option is to contact live chat support. The genius bar is a tech support station located inside apples retail stores, the purpose of which is to provide conciergestyle support for customers of apple products. The two fastest ways to make a genius bar reservation are through its support page or with the apple support app. You can make an appointment online before you come in the store. Therefore, apple provides tech support inside every apple retail store. Jul 18, 2018 you can take ios genius bar appointment using this method. In addition, you may be prompted to select the reason why youd like to make an appointment, such as battery issues or wifi problems. Type your support issue into the search bar, or click the device or service you need help with. How to book an appointment at an apple store or genius bar. How to book an appointment at the genius bar in apple stores via iphone duration. Employees of the genius bar, called geniuses, specially trained to help customers with apple hardware and software. If your iphone or ipad is broken or you dont have one and you cant use the apple support app, dont worry. Apr 21, 2017 the two fastest ways to make a genius bar reservation are through its support page or with the apple support app.
Apple support site issue preventing users from booking genius. Before going to the genius bar, make sure to fully backup your device. Although we dont mind helping others, there are times when a reservation with an apple genius bar is the best course of action, and hopefully, this guide will help you prepare for that appointment. Applecertified repairs are performed by trusted experts who use genuine apple parts. Your genius bar appointment has been made for the store, with the date, and time which you selected. After selecting genius bar, it will ask you which product you want to make an appointment for. Go to and search for genuis bar and store location. You can also set up an appointment online using your mac or any other device with an internet connection. Most direct way to schedule a genius bar appointment sound. The tech employeesworkers inside the genius bar are there to help people deal with damage to their apple products.
First download the apple support app on your device. Mar 29, 2019 select an available time slot based on convenience. Apple authorized service provider there are many service providers that apple trusts with support. Start your repair request now or scroll to learn more about apple repair options. Are you planning on taking your mac, iphone or ipad to a genius bar appointment. Or even if you manage to find a spare one, you can make a genius bar appointment straight from the device. There are a number of options, but to get a genius bar appointment, choose bring in for repair different options are presented depending on the kind of problem you selected at the beginning, but always choose options for repair or genius bar. Go to the apple store early before an appointment time. In case if you face any difficulty, please feel free to comment and let us know. How to prepare for a genius bar appointment sound support. Call that telephone number for the apple store in your city and make a appointment at the genius bar for the time and date that you will be there at the apple store. Then you will see a thing which shows a confirmation of your appointment. I will tell you two ways on how to make a genius bar appointment.
Bring in your pc for diagnostics and setup help with all microsoft store products. Make a genius bar reservation at your favourite apple store and get help from an apple expert. How do you make an appointment at the apple genius bar. After you select which product, you will be taken to a screen where you can choose an available time for your appointment in increments of 15 minutes. This can be offered and provided by the genius bar station. You can get help for your device right on your device. Nov 02, 2019 make a genius bar appointment using apple support app. You cannot make a genius bar appointment from either web page. Alternatively, you have the option to mail your device in for repair, but this process takes at least 59 business days. Whether you make a genius bar reservation, visit an apple authorised service provider or mail your device to us, youll get the expert help you need. Maybe you have a cracked iphone screen or your macbook pro isnt charging properly. Choose from options including ipod, mac, iphone, ipad, and apple watch.
You can also tap the map button at the top of the screen to see nearby apple store locations on a map. If one of apples knowledge base articles doesnt solve it, you also have the option of talking to an apple support rep on the phone right away, at a scheduled time, or via text chat. This article explains how you can make an apple genius bar appointment. Apple makes it hard to find the tools for making an apple store genius bar appointment. Genius bar reservation and apple support options apple.
Apr 03, 2020 raise ticker from your iphone, ipad via app how to make genius bar reservation on iphone. Make a genius bar reservation or get help now with apple support. Check your backup systems so you know, with certainty, that your device is backed up. Browse through the options, and make your selection based on your availability. Jun 27, 2018 on the following screen, youll see a list of nearby apple stores where you can make a genius bar appointment. Alternatively, access the genius bar section on, provide the necessary information regarding your location, select the option. From the list of devices choose the device that you want to book a genius bar. Geniuss community of contributors powers the worlds biggest collection of song lyrics and musical knowledge. Whichever option you choose, youll get your product back working exactly the. The website lists all open time slots for the next available day. Ive gone in for all sorts of reasons from a broken macbook to simply wanting to walk around an. My mouth surely must have been hanging open at this point. To answer the thread question, call the nearest apple store. How to contact apple support for your iphone, ipad.
I have shared an official way to schedule a genius bar appointment. You can make appointment at apple store only in 2 minutes. Reservation au genius bar et options dassistance apple apple fr. Jan 03, 2020 if one of apples knowledge base articles doesnt solve it, you also have the option of talking to an apple support rep on the phone right away, at a scheduled time, or via text chat. Jan 26, 2018 go to and search for genuis bar and store location. He scrolled through his ipad furiously looking for my information. Go to the apple genius bar and confirm that you have an appointment.
I was able to make a genius bar appointment only by calling the apple store closest to me, somehow getting a human being i could talk to, and only then could a gba be made. Keep in mind that the genius bar is a popular service, so the first available appointment might be weeks in advance. Since you are more than ten minutes late, you have forfeited your appointment. Instead, it suggests a phone call or online chat with apple support. Click the link that says make a genius bar reservation. Alternatively, you have the option to mail your device in for repair, but. Here are the fastest ways ive discovered for scheduling a genius bar appointment. From here you can create a new appointment, or cancel or reschedule an existing appointment. Once upon a time, you could walk up to the genius bar, wait a few minutes.
Make a genius bar appointment using apple support app. The quickest option to book a genius bar appointment at the nearest apple store is to download the apple support app and follow the onscreen instruction to reserve your seat. Answer a few questions and well connect you with the right expert, right away. How to make a genius bar appointment 2 methods crazy tech. How to make a genius bar appointment 2 methods crazy. Ron johnson, the former senior vice president for retail, has often referred to the genius bar as the heart and soul of our stores. To make an appointment at the apple genius bar, access the apple store app on your iphone, ipad or ipod touch device, and book a reservation by selecting the time and date after choosing a nearby apple store.
Apple repair and repair status check official apple support. Select your state in the drop down menu and then choose a store. Open your browser and go to the apple support website. How to make a genius bar appointment using apple support.
How to make appointment at apple store just in two minutes. You also may be prompted for twofactor authentication on your idevice. Once you click on the time slot, your reservation confirms automatically. Click on the get help now link, and select a device or apple service. When using the app your registered devices will automatically show up. This page provides details for getting help via chat, a phone call or email if. Genius bar is a special tech support station inside apple retail stores. If you want to learn how to use your products, apple has other instore options.
Getting the most out of the apple store genius bar 9to5mac. Select the desired support topics and questions, and then click on the make a genius bar reservation link. On the following screen, youll see a list of nearby apple stores where you can make a genius bar appointment. The genius bar is where users who are having trouble with their ipods, iphones, itunes, or other apple products can get oneonone tech support from a trained specialist. I have a 200 mile trip to the nearest apple store so the appointment is a very important matter. There are many service providers that apple trusts with support. Oct 31, 2018 to do this, you simply have to make a genius bar appointment at an apple store near you. Mar 25, 2020 for some topics, the apple site doesnt offer a genius bar appointment as an option. Apple makes it a bit more difficult to make a genius bar. Sep 14, 2018 how to book an appointment at the genius bar in apple stores via iphone duration. I approached the first genius i saw and provided my name and appointment time. To do this, you simply have to make a genius bar appointment at an apple store near you.
If the problem youre trying to fix isnt affecting your iphone or ipad, or if it has a problem but is still functional. Make an appointment with an apple genius and get your apple. More recently, enterprises have adopted the genius bar and have set up. You can walk into an apple store whenever you want, provided they are open. Apple has of late changed genius bar appointments making the process of getting expert help in person frustrating and confusing.
After you select your location, you can choose the time for your appointment. I hope that you were able to book an appointment with the apple genius bar. If you require support with software or apple services, or need help setting an apple product up, simply walk into an apple store or apple authorized service provider and ask for help or text, call, or email apples tech support for help. How to make an apple genius bar appointment lifewire. Apple support site issue preventing users from booking. May 11, 2020 in order to visit the genius bars, you need to make a reservation. Booking an appointment with genius bar at apple on your. How to make an appointment at the genius bar quora. Go to the apple store directly is the best way to get an appointment from apple genius bar. Most direct way to schedule a genius bar appointment. You can schedule a reservation time online before coming in. The genius bar is a part of the apple companys store design that delivers onsite tech support for customers.
Reserving a slot is mandatory since there are a lot of customers that need assistance from the apple experts. If you want to use apple support app for ios to book your apple store appointment, then use these steps. Pick the product and issue that you need help with. This article reveals exactly how to get facetoface. People are trained by an apple employee at the genius bar at the apple store in grand central terminal, on march 14, 20 in new york, new. Take care and i hope you have a great genius bar appointment. In addition to other innovations like roaming cashier service, the genius bar is what helps set apart apple stores apart from other computer retailers. You can stop in for any reason, as long as its not nefarious. Whether you make a genius bar reservation, visit an apple authorized service provider, or mail your device to us, youll get the expert help you need. Microsoft answer desk make an appointment microsoft store.
I have two different methods, one when im using my mac. To make an appointment online, navigate to, and click on the genius bar link at the bottom of the home page. Sep 08, 2019 if you live in the usa and look in your city phone directory and look for a apple store. How to contact apple support for your iphone, ipad, mac, or apple. First of all, you can no longer just walk into the apple store and expect to get your issue resolved in person. How to make an apple store or genius bar appointment. Give your self enough time to go to a apple store by public transit. Info tip there are a few ways you can make a genius bar reservation. But when it becomes difficult to solve these problems, a firsthand personal service is made available to you by apple through their genius bars. Employees are specially trained and certified at the genius bar. I have shared two methods to make a genius bar appointment.
May 14, 2019 but when it becomes difficult to solve these problems, a firsthand personal service is made available to you by apple through their genius bars. How to make a genius bar appointment from your web browser. Click bring in for repair if you want to make a genius bar appointment. You can use these options or, if you really prefer an inperson appointment, just select the topic is not listed in step 2 above.
You can take ios genius bar appointment using this method. On the next screen, click the link for make a genius bar reservation. How do i make a genius bar appointment apple community. Raise ticker from your iphone, ipad via app how to make genius bar reservation on iphone. Genius bar was founded in 2001, 18 years back and apple customers are pretty happy with. Guide how to make a genius bar reservation iphone, ipad. Log in with your apple id on the next screen to proceed. Jul 19, 2018 i will tell you two ways on how to make a genius bar appointment. If you want to book or make an appointment at the apple store, read along to find out the way to do it. Go to the apple genius bar webpage in your browser. Walk into apple retail store near to you and get an appointment.
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